We're a straight-talking IT support service based in Southampton.

PROBLEMS WE FIX

Everyday we help businesses of all shapes and sizes conquer IT problems.

FLEXIBLE SUPPORT OPTIONS

EMERGENCY SUPPORT

Pay As You Go
We charge a one-off assessment fee
Fix time is charged in blocks of 30 minutes

Launch Remote Support

ANNUAL SUPPORT PLANS

Fixed Fee for 12 Months
Telephone service desk
Unlimited remote support*
Priority Support
Monthly incident reports
Proactive monitoring of workstations and servers

Fixing Slow Computers

Computers taking 10 minutes to turn on before the day starts affects the way your staff are working for the whole day, usually this means they are also slow to open programs or save information. Colva can provide assistance with improving performance, by identifying issues that are causing the problem, or work with you to upgrade or replace outdated hardware.

In addition to fixing these issues we can provide proactive maintenance to ensure these problems don’t come back once we have finished. Ask us about our support contracts once we have fixed your emergency.

Eliminating Email Issues

Need to setup Office 365 or have email problems with your existing setup?

Colva have years of experience setting up Microsoft Email to work the way you need it to. Working with you we will identify the issues you are facing and give you cost effective options to resolve them.

Once working we will recommend best practises to and can provide training and support if required.

Addressing Anti-virus Protection

Protect your business by using an secure and automated Anti-virus solution. Choosing a product that protects your workforce against external threats or upgrading from that free version you have used for years.

Printer Problems Solved

We can provide flexible print contracts to ensure your printer is always working, issues are reported before you notice them and toners are replaced before they run out. 

Servers & Networking Sorted

We can help install new servers or repair and maintain your existing hardware. Colva can provide proactive monitoring, emergency support or provide you with a plan to keep what you have running smoothly.

Wi-Fi Issues

We can check and fix your Wi-Fi network to make sure it is secure, fast and no blind spots in your office. With a safe separate network for guests and your customers to use your Wi-Fi will always be secure.

Request a call back

Tell us your details and a member of our support team will call you back to discuss your requirements.